I think of IT as a second customer service department. It's about solving problems for internal customers. No two situations are the same and it's always a puzzle that needs to be solved. I use my patience and my dad jokes to think though the problems and come up with solutions that not only fixes things but also drive a business forward. EXECUTIVE SYNOPSIS: Successfully led start-up from Series C to acquisition goal while leading complex enterprise technology projects by integrating strategic planning, project management, and strong business acumen. Adept at developing diverse teams, streamlining IT processes and procedures for maximum ROI and cost-efficiency. An effective driver of a continuous culture of improvement across organizational objectives. STRATEGIC VALUE: Strong business acumen and excellent interpersonal and communication skills. Proactive manager, team builder and tactical planner with ability to attract and secure solid working relationships at the strategic level and translate business needs into technical specifications. Strong communication skills with the ability to convey technical information clearly and concisely to team members and clients. Solid leadership and mentoring skills with the ability to work well independently, and in a cross-functional team HIGHLIGHTS: • Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. • Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. • Solid organizational skills as well as the ability to perform multiple tasks simultaneously and complete assigned projects within specified deadlines • Strong researching skills and the ability to keep up with the latest IT trends and advancements • Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs.
What is your current career title or dream job?
Current Title: Senior Manager, Information Technology Dream Title: Director of Information Technology
LinkedIn Page -or- Company website ( for Entrepreneurs)
Motivated and innovative technology leader with over 16 years of experience in managing and integrating IT systems to support business needs. Adept at overseeing all aspects of technology, from outlining the company's technological vision to implementing technology strategies and managing technology budgets. With experience in aligning IT strategy to business priorities, leading diverse teams, and streamlining IT processes and procedures, I aim to continue to achieve organizational objectives.
Organizations & clubs
Gen X Nation, ALPFA, Techqueria
What languages do you speak?
English, some Spanish
Hobbies & interests
running, fantasy football
networking, employment, friendships